The FIC for your course has full authority and responsibility for the way that a class is taught.
- If you have concerns about the way a class is being taught, contact your FIC directly or use the system that your FIC has provided for asking for course-related support (e.g., posting your concern on a specific discussion forum). Provide a complete explanation of your case.
- If after having discussed the matter with your FIC your case is not resolved, only then should you bring up the matter with the program responsible for offering the course.
- For all ASIT major courses, file a ticket on this site.
- All other courses (i.e., GE, Common, and Mandated courses) managed by the Associate of Arts program offered by the Faculty of Education, contact the AA Program Chair (aa-program-chair@upou.edu.ph) if you have issues regarding these courses. Neither the ASIT Program Chair nor ASIT Support Staff can provide any support with courses offered by the Faculty of Education.
I have a concern related to the grade I received for a course
The guidance above remains the same even if your concern is about a grade you received for a course. Please contact your FIC.
I have a concern about a MyPortal activity used in my course
The guidance above remains the same even if your concern is about a specific MyPortal activity used in your course. Please contact your FIC.
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